SA Technologies Inc jobs - Customer Care Executive

Customer Care Executive

SA Technologies Inc
experience 0 to1 Year
salary 15,000 - 18,000 Per Month
Posted: 1 Year ago
Views:
Applications:
Openings: 1

Job Description

We are hiring Customer Care Executive at Hyderabad Location. 
Position: Customer Care Executive
Exp: 0.3-1 Years
Location: Hyderabad [WFO]
Shift: US Shift
Very good in Communication
Cab facility will be provided only to females (Only Drop)

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality


Job Particulars

Role 
Who can apply Freshers and Experienced (0 to1 Year )
Hiring Process Telephonic Interview
Employment Type Full Time
Job Id 1183566
Locality Address Hitech City
State Telangana
Country India

About Company

SA Technologies specializes in offering IT consulting and Development solutions using Remote as well as onsite IT Teams. Over the years, we have been helping our customers achieve operational excellence and compliance on the cloud. Our expertise lies in delivering quality services, cross-platform skills & supporting you to achieve operational excellence & empower you to become a technology-driven enterprise. Our certified partnerships include Microsoft, Google Cloud.

SA Tech Software Pvt. Ltd is a subsidiary of the silicon-valley based SA Technologies Inc. With over 10 years of staffing & resource management experience, SA Tech supports the needs of MNCs, Conglomerates, Fortune-ranked companies and other private enterprises.


SA Tech is specialized in seamlessly supporting staffing demands of critical projects, a particular department or the entire IT eco-system of our clients at single or multiple locations. Our resources are well-suited to all major industries, domains and technologies especially ERP Consulting
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