Customer Care Executive

Business claps
Experience : Freshers
Per Month: Rs. 15,000 - Rs. 35,000
Posted on 14 Nov 19
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Job DescriptionLast Date 12 Jan 20
Hi
Industry: E-commerce 
Role Category: Customer service and sales  
Role: Customer care executive
Employment Type: Full Time
Number of working days: 6 days a week
Responsibilities: 
1. This individual will be responsible to manage help shift and customer queries 
2. Manage incoming calls & chats 
3. Arrange resources to attend and process customer complaints within a specific time frame. 
4. Provide knowledgeable answers to questions about product, pricing and return policies
5. Work with internal departments to meet customer's needs
6. Preparing Daily/Weekly/Monthly reports, procuring the various order stage reports, to proactively identify burning issues and improvement areas 
Skills: 
We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. 
The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the client’s problem. 
Salary: As per industry standard and experience
Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description
BUSINESS CLAPS is a recruitment company incorporated in India. It was entrenched in 2019by Mr. AAKASH. We aim bring wealth of information fused with modern innovation and awide spectrum of experience in recruitment Services. Our aim is to provide the best talents crossthe globe assist them to pave their way to best in class opportunity. Our team Business Claps withour positive action and your positive thinking effort will always give you a best platform whereyou can realize comfort and also a best salary package as your business process outsourcingknowledge experience which comes your dream true and let enhance your salary with your extracurriculum communication effort.
We are indulge with various types of jobs:- BPO ,Banking ,Sales and marketing , Education ,Telecom, Retail, Finance , Hotel & restaurant, Real state , Information technology.
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