Customer Care Executive

Natural Box Retail Pvt Ltd
Experience : 0 to 1.5 Years
Education : BA, 12th Pass (HSE), B.Com
Posted on 18 Nov 19
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Job DescriptionLast Date 02 Dec 19

Qualification: Min 12th Pass

Nature of work:  Day Shift

Shift: Day Shift

Location: Gurgaon

This job is relevant to the customer service as a - Tele-caller.

We are looking for an enthusiastic Tele Callers to contribute in generating leads for our company. You will be responsible for dealing the customers over the phone and maintaining good customer relationships.
An effective telecallers representative must be an excellent communicator and have superior people skills. They must be comfortable presenting services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.

Primary responsibilities and duties-

  • Managing inbound and outbound calls in a timely manner
  • Following “scripts” when handling different topics
  • Identifying customers’ needs, clarify information, research every issue and providing solutions
  • Calling to the customers and clients.
  • Generating leads from the calling.
  • Having good communication skills.
  • Convincing Power.
  • Soft spoken
  • Keep records of calls and note useful information
  • Call to the client to describe for  product & ask for their feedback

Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description
Famery is a direct to home grocery player which is supplying clean, safe raw milk direct from farm to the customer’s doorstep within 24 hours of milking. There is no processing involved in the process to retain the goodness of the milk. Taking the same thought process further, Farmery now plans to introduce fresh fruits to its customers. Similar to our dairy offering – these fruits are responsibly grown without use of excessive chemicals and they come directly from the farm to your doorstep eradicating the middle man network where most of the adulteration happens. Thus it would be a great offerings for your family.
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