Customer Care Executive

Safe solutions
Experience : Freshers
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Monthly Salary : Rs. 10,000 - Rs. 15,000
Posted on 11 Apr 19
Job is expired
Job DescriptionLast Date 10 Jun 19
Responsibilities/Key Tasks: 
  • Answer calls professionally to provide information about products and services, take/ cancel orders or obtain details of complaints. 
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken. Process orders, forms and applications. 
  • Follow up to ensure that appropriate actions were taken on customers’ requests. 
  • Refer unresolved customer grievances or special requests to designated departments for further investigation. 
Skills Required: 
  • Good communications skills 
  • Ability to listen and active problem solving skills 
  • Good interpersonal skills 
  • Ability to handle pressure 
  • System knowledge 
  • Record maintaining 
  • Educate to the customer
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Our values, business solutions and services. SAFE SOLUTIONS a online pro-active and proven security/safety solutions and services that help secure systems, data production and networks all over across India. Our Safety Solutions protects consumers and businesses of all sizes from all types of online threats and pilferage at huge departmental stores, Mega Mall etc., Our solutions are designed to work together, integrating anti-theft anti-spyware, and antivirus with security management features, that deliver reduce risk, ensure compliance, improve security concerns and liabilities both consumers and the traders both in online and off-line business.
Job is expired
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