Teleperformance jobs - Customer Care Executive

Customer Care Executive

Teleperformance
experience Fresher
salary 25,000 - 25,000 Per Month
qualification
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Posted: 11 Months ago
Views: 0
Applications: 5
Openings: 1

Job Description

Kannada language Process,  willing to relocate Indore. 
Perks: Bonus 10k, 14 days stay. Other benefits as per company. 25k ctc.
You have to work as cce for the process, both men and women are welcome.  
Should know fluently Kannada language. 

Responsibilities:
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1005759
Locality Address Indore-Others
StateMadhya Pradesh
Country India

About Company

Teleperformance
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