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Customer Care Executive

Teleperformance
Experience : Freshers
Location : Jaipur(Jaipur-Others)
Per Month: Rs. 7,000 - Rs. 10,000
Posted on 19 Feb 20
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Job DescriptionLast Date 18 Apr 20

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
We are Hiring for domestic BPO. 
Apply now
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