GLOBAL ESTATES jobs - Customer Care Executive

Customer Care Executive

GLOBAL ESTATES

Kochi

Fresher

Salary not disclosed

Female Customer Care Executive - Tamil Speaking , Kochi, Kerala

Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those need
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Role

Education BBA/BBM, Other Graduate

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment Type Full Time

Job Id 1005708

Job Category BSc/BCA/BBM , Tech Support

Locality Address kadavanthra

State Kerala

Country India

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