Aviation lines jobs - Customer Care Executive

Customer Care Executive

Aviation lines
location
Kolkata(Desapriya Park,Dum Dum,E M Bypass,Elgin Road,Esplanade)
experience Fresher
salary 18,000 - 26,000 Per Month
qualification
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Posted: 3 Months ago
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Job Description

  • Track flights and advise staff and handlers of ETA/ETD and handling required.
  • Complete and reviews data entry to ensure accuracy and completeness and corrects inaccurate and/or incomplete information.
  • Communicates serious issues to management.
  • Inspects aircraft cargo, identifies unsafe and insecure cargo and ensures problems are addressed and corrected.
  • Prepares aircraft cargo documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious issues to management.
  • Completes HAZMAT loading documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious issues to management.
  • Completes validation and verification reports as required.
  • Completes paperwork and reports, including pallet off-inventory, on-hand inventory, pallet/net/strap reports and lock/net discrepancy reports, and provides to corporate and/or appropriate sources.
  • When applicable, develops and distributes load plans to appropriate personnel.
  • Verifies completion of weight and balance documentation and obtains necessary approvals prior to take-off.
  • Blocks aircraft in and out on landing and departure.
  • Inspects aircraft cargo to ensure safe and secure and reviews documentation to ensure accuracy and completeness.
  • Ensures accuracy and completeness of HAZMAT loading paperwork notifies crew of location and, if necessary, obtains appropriate approvals prior to take-off.
  • When necessary, runs main deck controls for aircraft loading/unloading of cargo.
  • Creates applicable Declaration for Customs and Agriculture.
  • Establishes and maintains working relationships with Customs, Agriculture Department, flight crews, crew transport, other line stations' ground operations personnel, sales/customer service personnel, vendors and HDQ Dispatch.
  • Operates GSE and UGSE equipment required for flight handling.
  • Performs inspections on UGSE and loading racks and reports any discrepancies to proper Supervisor.
  • Performs other duties as assigned, including GSE and UGSE maintenance.

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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview

About Company

we are not a consultancy or agency this is a direct placement company

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Aviation lines recruiting Customer Care Executive candidates nearby Kolkata,.Aviation lines vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
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