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Aviation lines jobs - Customer Care Executive

Customer Care Executive

Aviation lines

location

experience

Fresher

salary

18,000 - 26,000 Per Month

qualification

10th Pass (SSC), 12th Pass (HSE), Other Graduate

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Posted: 3 Years ago

Views: 0

Applications: 3

Openings: 8

Job Description

Track flights and advise staff and handlers of ETA/ETD and handling required.
Complete and reviews data entry to ensure accuracy and completeness and corrects inaccurate and/or incomplete information.
Communicates serious issues to management.
Inspects aircraft cargo, identifies unsafe and insecure cargo and ensures problems are addressed and corrected.
Prepares aircraft cargo documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious issues to management.
Completes HAZMAT loading documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious issues to management.
Completes validation and verification reports as required.
Completes paperwork and reports, including pallet off-inventory, on-hand inventory, pallet/net/strap reports and lock/net discrepancy reports, and provides to corporate and/or appropriate sources.
When applicable, develops and distributes load plans to appropriate personnel.
Verifies completion of weight and balance documentation and obtains necessary approvals prior to take-off.
Blocks aircraft in and out on landing and departure.
Inspects aircraft cargo to ensure safe and secure and reviews documentation to ensure accuracy and completeness.
Ensures accuracy and completeness of HAZMAT loading paperwork notifies crew of location and, if necessary, obtains appropriate approvals prior to take-off.
When necessary, runs main deck controls for aircraft loading/unloading of cargo.
Creates applicable Declaration for Customs and Agriculture.
Establishes and maintains working relationships with Customs, Agriculture Department, flight crews, crew transport, other line stations' ground operations personnel, sales/customer service personnel, vendors and HDQ Dispatch.
Operates GSE and UGSE equipment required for flight handling.
Performs inspections on UGSE and loading racks and reports any discrepancies to proper Supervisor.
Performs other duties as assigned, including GSE and UGSE maintenance.

Job Particulars

Role BPO / Customer care

Education10th Pass (SSC), 12th Pass (HSE), Other Graduate

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id491950

Job Category Tech Support

Locality Address Desapriya Park , Dum Dum , E M Bypass , Elgin Road , Esplanade

StateWest Bengal

Country India

About Company

we are not a consultancy or agency this is a direct placement company

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