Burman Infotech Pvt.Ltd jobs - Customer Care Executive

Urgent Vacancy At International BPO

designation- Customer Care Executive Sr. Executive

job Location- Kolkata, Salt Lake Sector 5.

campaign - USA and UK

requirement- Fluency in English is Mandatory ( Kindly Do No 

apply if You are Not Fluent in English)

Key Skills

• BPO

 

• Telecalling

 

• Telesales

 

• Telemarketing

 

• Customer Handling

 

• Voice Process

 Customer Support

Industry

Call Center / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

500

Education

Secondary School

About BARMAN INFO TECH OPC PVT LTD

Huge Vacancy At International BPO
designation- Customer Care Executive Sr. Executive
job Location- Kolkata, Salt Lake Sector 5.
campaign - USA and UK
requirement- Fluency in English is Mandatory ( Kindly Do No Apply if You are Not Fluent in English) 

Responsibilities and Duties

• He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
  
• An effective communicator, probably fluid with what he/she is speaking.
• Should be a computer literate.
• Should be flexible enough to adapt to any environment or changes happening in the sector.
• Should also have a clear view of what the current market trend is.
• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
  

Required Experience, Skills and Qualifications

• Should have good Oral and written communication.
• An effective communicator, probably fluid with what he/she is speaking.
• Should be a computer literate.
• Should be flexible enough to adapt to any environment or changes happening in the sector.
• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
• Should also have a clear view of what the current market trend is.

 Qualifications:

• Be able to speak in confidence on any topic - especially in Group discussions.
• Have good listening skills. You should be able to listen patiently and answer appropriately.
• Good and pleasing voice. 
• Good written communications skills in English 
• Good oral communication. You should be able to talk with good pronounciation and vocabulary. 

Experience:

• candidate should be fresher or 6 months of experience

Benefits

in every sale there is great incentive.

Benefits- Saturday and Sunday Fixed Off