Customer Care Executive

E WEBVISOR TECHNOPRENEURES PVT LTD
Experience : Freshers
Location : Kolkata
Per Month: Rs. 10,000 - Rs. 30,000
Posted on 04 Jan 20
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Job DescriptionLast Date 07 Feb 20
Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience
Customer Care Executives are usually hired by ITES/BPO organizations so that they work for their clients who have outsourced their business, or by companies themselves
Almost every industry is in a need customer care executive to manage queries from their customers.
A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
The only aim is to ensure customer satisfaction by fulfilling their requirements.
Should be confident in troubleshooting any such emerging queries and maintaining high standards.
Develops a strong relationship with their customers and generates trust with open and interactive communication.
Acquire and validate the information and providing it to the customers with full efficiency.
Document or maintain records of each and every interactions with the customers for future evaluation.
Setting up customer accounts and provide relevant information to them.
Follow the procedure, guidelines provided and implement it while troubleshooting queries. 
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
E-webvisor Technopreneurs Private Limited is a Private incorporated on 06 December 2018. It is classified as Non-govt company and is registered at Registrar of Companies
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