Eunite Communications Pvt. Ltd. jobs - Customer Care Executive

Customer Care Executive

Eunite Communications Pvt. Ltd.
experience 0 to 1 Year
salary 9,000 - 20,000 Per Month
qualification
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Posted: 2 Years ago
Views: 2
Applications: 2
Openings: 70

Job Description

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Food provided, Allowances provided, Fixed night shift.

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level 

Job Particulars

Who can applyFreshers and Experienced (0 to 1 Year )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id642089
Job Category Tech Support
Locality Address Rajarhat New Town , Salt Lake
StateWest Bengal
Country India

About Company

At E Unite, we spare no effort to be the best for both our customers and our clients. We aim to incorporate our core beliefs into all our services from IT Services to our company culture. E Unite believes that for an organization to become strong it must follow a strong perspective to ensure optimum results in every situation
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