VGM ONSULTANTS PRIVATE LIMITED jobs - Customer Care Executive

Customer Care Executive

VGM ONSULTANTS PRIVATE LIMITED
experience Fresher
salary 10,000 - 15,000 Per Month
qualification
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Posted: 2 Months ago
Views: 0
Applications: 0
Openings: 1

Job Description

Hiring for VGM Company. Opening for work from office job. Customer care executive job role. Location: Kolkata, Newtown.
It's a fixed day shift like 9am-6pm and Sunday off. 
Minimum class 12th pass. Tele calling job in house. Average English, Hindi, Bengali and other regional languages required. Immediate basis joining post selection.

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1589140
Locality Address Kolkata-Others
StateWest Bengal, West Bengal
Country India

About Company

Leading provider of financial literacy among consumers to bring them empowerment and happiness. The Mission of VGM is to drive consumer financial literacy and to achieve sustainable profitable 10X growth, through process adherence, continuous innovation, imbibing cutting-edge technology, having effective two-way communication along with on-going customer feedback.
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