Mpokket jobs - Customer Care Executive

Customer Care Executive

Mpokket
experience Fresher
salary 14,000 - 14,000 Per Month
qualification
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Posted: 1 Month ago
Views: 1
Applications: 0
Openings: 1

Job Description

Mpokket is hiring for Customer care Executive
Rotational shift & week off
Salary: 14000 CTC
Fluent Hindi & understandable English
Age Limit: 34 years
Rotational Shift & week off.........................Upcoming 3 months no planned leaves are there

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1632701
Job Category Tech Support
Locality Address Salt Lake
StateWest Bengal
Country India

About Company

Mpokket
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