Webvio technology PVT LTD jobs - Customer Care Executive

Customer Care Executive

Webvio technology PVT LTD
experience Fresher
salary 16,000 - 23,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 2
Openings: 6

Job Description

Customer Care Executive

  • Provide accurate, valid, and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
  • interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Required Skills:-

  • Good typing Speed.
  • Good Communication Skills.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id781594
Locality Address Rajarhat New Town
StateWest Bengal
Country India

About Company

Webvio technology PVT LTD
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