Indira Health & Lifestyle Pvt Ltd. jobs - Customer Care Executive

Responsibilities:

• Keeping front desk tidy and presentable with all necessary material
• Greeting and welcoming desks as they approach the front desk
• Answering questions and addressing complaints
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome patients & visitors
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Keep updated records and files
• Take up other duties as assigned

Required Experience, Skills and Qualifications

• Presentable & Pleasant personality
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Customer service orientation &Customer service attitude

Experience:Female from Hospital background would be preferred.