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Customer Care Executive

Indira Health & Lifestyle Pvt Ltd.
0.5 to 2 Years
Mumbai(Andheri East )
12,000 - 16,000 Per Month
Posted on 09 May 19
Job DescriptionLast Date 08 Jul 19

Responsibilities:

  • Keeping front desk tidy and presentable with all necessary material
  • Greeting and welcoming desks as they approach the front desk
  • Answering questions and addressing complaints
  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome patients & visitors
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Keep updated records and files
  • Take up other duties as assigned

Required Experience, Skills and Qualifications

  • Presentable & Pleasant personality
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Customer service orientation &Customer service attitude

Experience:Female from Hospital background would be preferred.


Job Type

Interview Type

Face to Face Interview

Company Description
Indira Health & Lifestyle Pvt Ltd. is a Apollo Hospital Frachisee named under Apollo Clinic. Based Mumbai & Nasik.It is one stop solution for Mankind's health needs.
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