Monalisa Group of Services jobs - Customer Care Executive

Job Title: Customer Care Executive

We are looking for a motivated and customer-oriented individual to join our team as a Customer Care Executive. 

Key Responsibilities:
 Handle inbound and outbound customer calls, emails, and chats.
*Resolve customer complaints and issues efficiently and professionally.
*Follow up with customers to ensure their issues are resolved satisfactorily.
*Maintain a high level of customer satisfaction by adhering to quality standards.
 Keep records of customer interactions and transactions.
 Coordinate with internal teams to ensure smooth resolution of customer queries.

Location: Chandivali

Job Title: Customer Care Executive

Shift : Rotational Shift

Week-off: Rotational Off

Skills and Qualifications:
Excellent verbal and written communication skills in English.
HSC Passed