Temerity careers Pvt Ltd jobs - Customer Care Executive
Customer Care Executive
Fresher
12,000 - 20,000 Per Month
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Posted:
2 Years ago
Views:
Applications:
Openings:
1
Job Description
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Handing Incoming Queries
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
947135
Job Category
MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
Ghansoli
State
Maharashtra, Maharashtra
Country
India
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Temerity careers Pvt Ltd
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