Nicci Skin Care jobs - Customer Care Executive

Customer Care Executive

Nicci Skin Care
experience Fresher
salary 12,000 - 20,000 Per Month
qualification
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Posted: 4 Years ago
Views: 1
Applications: 4
Openings: 3

Job Description

Scope of Work

1.     Provide knowledgeable answers to customer on Live chat, Phone Call and E-mail, all inquiries regarding products and brand

  • Provide consultation to clients on which product will suit them and help them place an order.
  • Assist customers with after-sales service issues.  
  • Deal with orders in the back office and co-ordinate with logistics
  • Follow-up on orders and co-ordinate with customers.
  • Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
  • Manage ongoing customer relationships utilizing our CRM tools
  • Be a primary contact for customer inquiries about our products and brand.
  • Able to communicate concisely our company policies to client
  • Maintain and update regular client correspondence.

  • Job Particulars

    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id314621
    Locality Address Malad West
    StateMaharashtra
    Country India

    About Company

    Nicci Skin Care is a skin care brand focused on problem solving products. It's an online first skin care brand founded in 2018, founded by young entrepreneurs Menka Kirpalani, Madina Kirpalani and Shahbaaz Khan.
    The company is currently driving all the sales through its own e-commerce portal
    All the products are manufactured in India. Product category, Skin, Hair & Body care products.
    The company has grown 10x in 2019-20 and aim to continue to grow at an exponentially fast rate.
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