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Teleconnect jobs - Customer Care Executive

Customer Care Executive

Teleconnect

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Fresher

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Posted: 2 Months ago

Views: 0

Applications: 0

Openings: 1

Job Description

Requirement - Good comms skills, Fluency, Grammar

Basic computer knowledge.

Telesales in BPO industry preferred

Graduate with excellent comms and Selling skills

Experience in call center will be an advantage.

Manage large amounts of incoming calls

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Analyzing customer needs and recommending products based on those needs.

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer

interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

Job Particulars

Role BPO / Customer care

EducationBA, BBA/BBM

Who can applyFreshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id1474118

Job Category BSc/BCA/BBM , Tech Support

Locality Address Andheri East , Andheri West , Bhandup , Sakinaka , Thane

StateMaharashtra

Country India

About Company

Teleconnect

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