Customer Care Executive jobs in Mumbai at Vishat Diagnostics Pvt.Ltd.

Have to maintain an inquiry register with all the details required.
Most orders have to be confirmed by the client by email or fax.
Quotation has to be prepared, get it checked by the manager and send it to the client.
Follow up of quotations sent to client on fortnightly basis.
Orders should have full details of the order for PO and then send it to the accounts dept.
If quotation changes kindly check it and send to a/c dept with revised price.
Inspection of packing material and tally the same with Performa invoice and customer Invoice. They should be duly signed with date.
Follow up for replacement of kits with principal companies
Original copy of Invoice has to be kept with CS dept and received invoice should be checked and then send to Ac dept.
Invoice should have payment details (PDC or 30 days) so that there is no confusion created.
Tenders have to be filed by CS dept with all the necessary documents in place.
List of Duty and non duty product chart should be maintained.
To keep a track of replacement kits and follow up with the principle company for the same purpose.
To Instruct accounts on the remittance amount

Additional responsibility will be assigned as and when required.

Vishat Diagnostic Pvt. Ltd. Founded in 2004 is reckoned as the “Pioneers in the field of diagnostics” with its exotic tie-ups with highly reputed international companies for their scrupulous range of diagnostic products. Having started the journey with a humble set up under the name Vishat Scientific Corporation, the company has come a long way to be counted amongst the pioneers. The expert guidance of Mr. Narendra Chitalia, the Chairman of the organization, who had a vast experience to diagnostic industry, has leaded the company to a pinnacle. Mr. Pratik Chitalia is a dynamic and energetic to step his milestone ahead in upcoming future with his skills and experience in diagnostics field.

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