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Customer Care Executive

Rapido bike taxi
0 to 2 Years
8,000 - 10,000 Per Month
Posted on 26 Apr 19
Job DescriptionLast Date 25 Jun 19

  • Job Description – Customer Care Executive
  • Designation: Associate
  • Experience: 0-2 Years
  • Qualification: PUC and above
  • Shift timings: Day shift for female candidates & Rotational shifts for Male Candidates
  • Location: Mysore
  • Preferred: Immediate joiners
Requirement:
  • Fluent in Kannada/English/Hindi/Tamil/Telugu/Punjabi/Gujarati/Malayalam /Assammese/Oriya/ Bengali/Marwari/Sindhi
  • Managing incoming calls and customer service inquiries
  • Should manage both inbound and outbound
  • Identifying and assessing customer’s needs to achieve satisfaction
  • Should be flexible to work on extended work hours, Sunday’s &holidays whenever required

Job Type

Interview Type

Face to Face Interview

Company Description

Rapido is an online bike taxi aggregator company based out of Bangalore, India. It operates in more than 20 cities across the country with a major presence in South India. The company was founded in 2015 by three IIT alumni – Aravind Sanka, Pavan Guntupalli and SR Rishikesh. In September 2018, it was reported that Rapido has over 15,000 registered riders with an average of 30,000 rides being served per day. Among those who have stakes in Rapido are Hero MotoCorp chairman Pawan Munjal and former Google India head Rajan Anandan.

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