AskPyramid Jobs jobs - Customer Care Executive

Apply for Excellent Customer care Executive Positions For Nagpur Location.

• Desigation : Customer Care Executive
  
• Location Center Nagpur
  

• Identify and assess customers’ needs to achieve satisfaction
  
• Build sustainable relationships and trust with customer accounts through open and interactive communication
  
• Provide accurate, valid and complete information by using the right methods/tools
  
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  
• Keep records of customer interactions, process customer accounts and file documents
  
• Follow communication procedures, guidelines and policies
  
• Take the extra mile to engage customers .
  

• Proven customer support experience or experience as a client service representative
  
• Strong phone contact handling skills and active listening
  
• Familiarity with CRM systems and practices
  
• Customer orientation and ability to adapt/respond to different types of characters
  
• Excellent communication and presentation skills
  
• Ability to multi-task, prioritize, and manage time effectively
  
• Freshers can also apply.
  
• Salary :- 8000-15000 p.m. depending upon candidate profile.