Country Holidays Inn & Suites jobs - Customer Care Executive

Dear Candidate,

We are hiring for the post of 'Customer Care Executive' on urgent basis.

Job Description:

• Pleasant personality with excellent communication skill

• Do Promotional activity by uploading reviews through clients - Most Important**
• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.
• Female Candidates Only
• Job Location : Noida Sec 63
• Job Timings : 10 am to 6 pm
• Salary : 15 K CTC