Customer Care Executive

Country Holidays Inn & Suites
Experience : Freshers
Education : Any Graduate
Location : Noida(Sector 62, Noida )
Per Month: Rs. 13,000 - Rs. 15,000
Posted on 23 Jul 19
Job is expired
Job DescriptionLast Date 19 Sep 19

Dear Candidate,

We are hiring for the post of 'Customer Care Executive' on urgent basis.

Job Description:

  • Pleasant personality with excellent communication skill
  • Do Promotional activity by uploading reviews through clients - Most Important**
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.
  • Female Candidates Only
  • Job Location : Noida Sec 63
  • Job Timings : 10 am to 6 pm
  • Salary : 15 K CTC
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Country Holidays Inn & Suites provides an exquisite, sophisticated and alluring hotel for every individual that gets connected with us. The unique infrastructure and theme based hotels will be a never before experience for you. Also, these destination hotels have been stationed in such a way that you have easy access to nearby airports and other hotspots. CHIS envisions to render avant-garde holistic facilities and has come a long way in this endeavour. Our family consists of 300 highly skilled professionals who work persistently to fulfil our customer’s desires. CHIS gives you the opportunity to connect with it via multiple membership plans. You get a chance to become part of our rapidly growing family with offers you cannot miss. CHIS is spread across the globe with 250 associates and 1,700 ties up properties. Country Holidays Inn & Suites has its prime functional head office in New Delhi whereas it has one international headquarter in Dubai
Job is expired
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