Customer Care Executive

Sigma Telelink Pvt Ltd Noida
Experience : Freshers
Education : BA, BBA/BBM, BSc, BCA, B.Com...
Location : Noida
Per Month: Rs. 8,000 - Rs. 20,000
Posted on 03 Oct 19
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Job DescriptionLast Date 02 Dec 19
Responsibilities:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

WE PROVIDE ASSISTANCE AND PROTECTION FOR THE THINGS YOU ARE MOST DEPENDENT ON, IN YOUR EVERYDAY LIVES. ANYTIME. ANYWHERE.
 
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