Moxi outsourcing jobs - Customer Care Executive

Customer Care Executive

Moxi outsourcing
experience Fresher
salary 18,000 - 25,000 Per Month
Posted: 11 Months ago
Views: 19
Applications: 32
Openings: 1

Job Description

Designation: Customer Care Executive
Job description – URGENT HIRING FOR FRESHERS !!

Role – Associate Consultant in lead generation process  

Process: International voice process. 
  • Candidates must have good communication skills fluent in English
  • Freshers with excellent communication skills are welcome
  •  Qualification – Graduate and Undergraduate
  • Additional Information -
  •    Job timings - 7:00AM To 3:30PM

  •   *WORK FROM OFFICE ONLY*
  • Working days - 5.5 days(Saturday half day)
  • Salary - 18k to 25k 

  • Job Location–Noida

  • Employment Type - Full Time, Permanent

  • Interested candidates can drop their CVs 

Responsibilities:
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality



Job Particulars

Who can applyFreshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1005035
Locality Address Sector 62, Noida
StateUttar Pradesh, Arunachal Pradesh
Country India

About Company

Moxi outsourcing
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