Accreation Management services jobs - Customer Care Executive

Customer Care Executive

Accreation Management services
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
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Posted: 1 Year ago
Views: 4
Applications: 4
Openings: 1

Job Description

Position : Customer Care Executive
Education : Any Graduate 
Salary : 15k to 20k
Responsibilities include:
  • Manage large amounts of incoming phone calls & Out going call.  
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
Requirements and skills
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id933774
Locality Address Aundh
StateMaharashtra
Country India

About Company

Accreation Management Services 

- Company provide self help courses to Student 
- Personal development courses 
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