Customer Care Executive

Podium Systems Private Limited
Experience : Freshers
Education : Any Graduate
Location : Pune
Per Month: Rs. 10,000 - Rs. 20,000
Posted on 10 Sep 19
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Job DescriptionLast Date 09 Nov 19
  • Resolve customer issues related to sales/delivery/pricing etc
  • Speak on behalf of the customers and raise their concerns to the management
  • Understand customer grievances and take appropriate action based on the SOPs
  • Running a customer survey, compiling the data and then sending it to the respective teams
  • Making announcements to customers regarding the schemes, promotions and other schemes which are run time to time by Elasticrun
  • Tracking the customer performance for the respective schemes
  • Know how of Local language.
  • Knowledge of MS-Excel.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Podium Systems is a Singapore based IT company, with offshore centre in Pune, India. We help businesses accelerate revenue growth through focused Engagement. By bringing together market leading expertise across cloud, design, analytics and mobile, we help businesses engage, understand and monetize their customers. We also assist clients in getting the right human capital in the shortest time and at the right price.
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