Votiko jobs - Customer Care Executive

Customer Care Executive

Votiko
experience Fresher
salary 13,000 - 35,000 Per Month
qualification
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Posted: 3 Years ago
Views: 0
Applications: 10
Openings: 20

Job Description

Job Description:

Resolving customer queries that maintains a high standard of customer service. Handling Inbound & Outbound calls Making follow-up calls.

 

Required Knowledge, Skills, and Abilities:

- We want a candidate who has a good command in English.

- Basic knowledge of Excel.

- Flexible to work in a challenging work environment.

- Result Oriented

- Must be comfortable for Calling.

- Handling inquiries coordinating/following up accordingly.

- Good knowledge of MS-office & basic internet. 

Major Duties and Responsibilities:

- Lead in Handling Telephonic Inquiries

- Identifying and assessing customers’ needs to achieve satisfaction

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 

Location: Surat

Salary: ₹13,000 to - ₹35,000.00 /month


Job Particulars

EducationAny Graduate
Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id480318
Job Category Tech Support
StateGujarat
Country India

About Company

Votiko is a digital marketing and technology solutions company. We offer cost-effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.

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