LIVE FIBERNET SERVICES PVT LTD jobs - Customer Care Executive

Customer Care Executive

LIVE FIBERNET SERVICES PVT LTD
experience Fresher
salary 10,000 - 15,000 Per Month
qualification
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Posted: 3 Years ago
Views: 1
Applications: 7
Openings: 4

Job Description

Roles & responsibilities:

1. Answer calls in a timely and professional manner

2. Respond to customer inquiries

3. Research required information using available resources

4. Handle and resolve customer complaints

5. Provide customers with product and service information

6. Input customer information on CRM system correctly

7. Identify and escalate priority issues to Team Lead

8. Follow up customer calls where necessary

9. Complete call logs. Desired candidate profile: 

1. Graduate with excellent English comminuication skills-both verbal and written

2. 1 year experience in an international voice process would be an added advantage

3. Immediate joinees preferred


Job Particulars

EducationB.Com, BCA
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id496347
StateTamil Nadu
Country India

About Company

LIVE FIBERNET SERVICES PVT LTD
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