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Home>Jobs>India >Mumbai >Customer Care Executive Outbound Voice Process

Customer Care Executive Outbound Voice Process

Bewakoof.com

Experience : 0.5 to 1 Years

Education : BA, B.Com

Location : Mumbai

Per Month: Rs. 13,000 - Rs. 17,000

Job Role : BPO / Customer care (Voice , Customer care/support)

Posted on 29 Nov 19

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Job DescriptionLast Date 29 Dec 19

Manage outbound voice calling in a timely manner
Follow communication "scripts" when handling different topics. Utilizing software, databases, scripts, and tools appropriately.
Keep records of all conversations in database in a comprehensible way
Maintaining a positive, empathetic and professional attitude towards customers at all times
Collaborate with immediate team-members, other customer service teams, and other company departments to ensure superior customer experience
Follow company's communication procedures, policies, and guidelines at all times

Benefits:

Provident fund (PF)
Paid leaves / Leave encashment

Job Type : Full Time

Interview Type : Face to Face Interview

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