Customer Care Executive Outbound Voice Process

Bewakoof.com
Experience : 0.5 to 1 Years
Education : BA, B.Com
Location : Mumbai
Per Month: Rs. 13,000 - Rs. 17,000
Job Role : BPO / Customer care (Voice , Customer care/support)
Posted on 29 Nov 19
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Job DescriptionLast Date 29 Dec 19
  • Manage outbound voice calling in a timely manner
  • Follow communication "scripts" when handling different topics. Utilizing software, databases, scripts, and tools appropriately.
  • Keep records of all conversations in database in a comprehensible way
  • Maintaining a positive, empathetic and professional attitude towards customers at all times
  • Collaborate with immediate team-members, other customer service teams, and other company departments to ensure superior customer experience
  • Follow company's communication procedures, policies, and guidelines at all times

Benefits:

  • Provident fund (PF)
  • Paid leaves / Leave encashment


Job Type : Full Time
Interview Type : Face to Face Interview
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