Customer Care Executive

RK HR Management
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Ahmedabad
Per Month: Rs. 9,000 - Rs. 15,000
Posted on 25 Nov 19
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Job DescriptionLast Date 25 Dec 19
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Type : Full Time
Interview Type : Face to Face Interview
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