Customer Care Executive

Tradejini
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Bangalore
Per Month: Rs. 8,000 - Rs. 15,000
Job Role : BPO / Customer care (Domestic)
Posted on 18 Nov 19
Job is expired
Job DescriptionLast Date 18 Dec 19

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents

Job Type : Full Time
Interview Type : Face to Face Interview
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