Customer Care Executive

G K Vale & Co
Experience : 1 to 2 Years
Education : 12th Pass (HSE)
Location : Bangalore
Per Month: Rs. 10,000 - Rs. 12,000
Job Role : BPO / Customer care (Voice)
Posted on 02 Dec 19
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Job DescriptionLast Date 02 Jan 20
  • Strong phone and verbal communication skills along with active listening

  • Familiarity with CRM systems and practices

  • Customer focus and adaptability to different personality types

  • Ability to multi-task, set priorities and manage time effectively

  • Strong command over English, Hindi, Kannada, Tamil

Job Description

  • Manage large amounts of inbound and outbound calls and emails in a timely manner

  • Follow communication “scripts” when handling different topics

  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Job Type : Full Time
Interview Type : Face to Face Interview
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