Customer Care Executive

Nobroker
Experience : 0 to 3 Years
Location : Bangalore
Monthly Salary : Rs. 20,000 - Rs. 36,000
Job Role : BPO / Customer care (Domestic)
Posted on 30 Aug 19
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Job DescriptionLast Date 30 Sep 19
Role and Responsibility – Customer Service Executive
  • Inbound calling for customer service.

  • Identify and assess customers’ needs to achieve satisfaction.

  • Build sustainable relationships and trust with customer accounts through open and
    interactive communication.

  • Provide accurate, valid and complete information by using the right methods/tools.

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

  • Keep records of customer interactions, process customer accounts.

  • Follow communication procedures, guidelines and policies.

  • Take the extra mile to engage customers.

Job Type : Full Time
Interview Type : Face to Face Interview
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