Customer Care Executive

Medi Assist India Tpa Pvt Ltd
Experience : 0 to 3 Years
Education : BA, BBA/BBM, BCA, B.Com
Location : Chennai
Per Month: Rs. 8,000 - Rs. 12,000
Job Role : BPO / Customer care (Voice)
Posted on 03 Dec 19
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Job DescriptionLast Date 03 Jan 20
  • Employee help desk for managing queries related to Pharmacy services
  • Help Employees in resolving their concerns.
  • Close loop on the concerns / requests raised by the employee
  • Coordinate with Employee / Partner / Inter department to resolve / fulfill employee requirement
  • Maintain records of all the walk ins on Daily / Weekly / Monthly basis
  • Provide timely feedback / suggestion for improvement of the process / operations / product
  • Maintain quality / efficiency as per defined standards
  • Follow Internal policy / guidelines of the corporate client
Job Type : Full Time
Interview Type : Face to Face Interview
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