Customer Care Executive

Digiclip Tech Solutions
Experience : 2 to 5 Years
Education : BA, BBA/BBM, BCA, B.Com
Location : Chennai
Per Month: Rs. 13,000 - Rs. 18,000
Job Role : BPO / Customer care (Voice)
Posted on 03 Dec 19
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Job DescriptionLast Date 03 Jan 20

The Customer Tele Caller attracts potential customers by answering product and service questions; suggesting information about our products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area.
Responsibilities and Duties

  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Generate sales leads
Job Type : Full Time
Interview Type : Face to Face Interview
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