Customer Care Executive

Fashor Lifestyle Private Limited
Experience : 0 to 2 Years
Education : 12th Pass (HSE)
Location : Chennai
Per Month: Rs. 10,000 - Rs. 12,000
Posted on 07 Dec 19
Job is expired
Job DescriptionLast Date 07 Jan 20

Job Responsibility:
1. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.2.Manage large amounts of incoming calls
3.Identify and assess customers' needs to achieve satisfaction
4. Build sustainable relationships of trust through open and interactive communication
5. Follow communication procedures, guidelines and policies
6. Resolve customer complaints via phone, email, mail or social media
7. Place or cancel orders.8.Maintaining a positive, empathetic and professional attitude toward customers at all times.

Job Type : Full Time
Interview Type : Face to Face Interview
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