Customer Care Executive

Global Zone
Experience : 1 to 3 Years
Education : BA
Location : Delhi
Per Month: Rs. 20,000 - Rs. 25,000
Job Role : BPO / Customer care (Customer care/support)
Posted on 09 Oct 19
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Job DescriptionLast Date 09 Nov 19

Contact businesses and private individuals by telephone to promote products, services and/or charitable causes

Solicit orders for goods and services over the telephone

Explain the product or service to potential customers

Deliver scripted sales pitch to the customer

Adjust scripted sales pitch to meet needs of specific individuals

Provide pricing details

Handle customer questions

Obtain customer information including names and addresses

Record customer details including reaction to the product or service offered

Receive orders over the telephone

Input order details into the computer system

Record customer details and details of transaction

Confirm orders placed with field sales representatives

Obtain contact details of potential customers from sources including telephone directories and purchased lists


Job Type : Full Time
Interview Type : Face to Face Interview
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