Customer Care Executive

SRS Value Bazaar
Experience : 0 to 3 Years
Education : BA
Location : Delhi
Per Month: Rs. 10,000 - Rs. 12,000
Job Role : BPO / Customer care (Voice)
Posted on 28 Nov 19
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Job DescriptionLast Date 28 Dec 19
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Resolve customer complaints via phone, email, mail or social media (whats app)
  • Use telephones to reach out to customers and verify account information
  • Greet customers warmly and ascertain problem or reason for calling
Job Type : Full Time
Interview Type : Face to Face Interview
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