We are hire for a Customer care execuetive.
Become the brand ambassador for online retail.
Interact with customers for size and style recommendations or any product related inbound concerns/enquiries.
Managing social media DM, Comments, Google and FB reviews within a TAT of 2 days.
Point person for any new product features launched by the Digital team (e.g. size guide).
Organize and take part in collection training sessions + design walkthroughs + store training for the Care team.