Customer Care Executive

Sasta Bazaar Eretail Pvt ltd
Experience : 1 to 3 Years
Location : Delhi
Per Month: Rs. 10,000 - Rs. 30,000
Job Role : BPO / Customer care (Voice , Customer care/support)
Posted on 29 Nov 19
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Job DescriptionLast Date 29 Dec 19
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
  • Follow communication procedures, guidelines and policies
    • Go the extra mile to engage customers
    • Resolve customer complaints via phone, email, mail or social media
    • Use telephones to reach out to customers and verify account information
Job Type : Full Time
Interview Type : Face to Face Interview
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