Customer Care Executive

Zamato
Experience : 0 to 2 Years
Education : 12th Pass (HSE)
Location : Delhi
Per Month: Rs. 13,000 - Rs. 15,000
Job Role : BPO / Customer care (Domestic , International , Voice)
Posted on 01 Dec 19
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Job DescriptionLast Date 01 Jan 20

Customer Care Executive for Domestic / International Voice Process.

Good communication skill required.

Willing to join at the earliest

Inputs to be provided to meet the operational goals.


Handling customer queries and solving them effectively.


Ability to maintain an upbeat and positive attitude at all times.


Recording the feedback of customer service representative.


Collate daily and weekly reports.


Demonstrated ability to work well in a team environment.


Identify the gaps through root cause analysis.


Prepare reports and analysis as necessary to determine areas of improvement & opportunity

Job Type : Full Time
Interview Type : Face to Face Interview
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