Customer Care Executive

India Assist Insights Pvt. Ltd
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Delhi
Per Month: Rs. 10,000 - Rs. 12,000
Job Role : BPO / Customer care (Voice , Customer care/support)
Posted on 03 Dec 19
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Job DescriptionLast Date 03 Jan 20
  • 0-1 year with excellent English communication skills
  • Can be from any background, i.e. IT, Hospitality, Travel & Tourism industry etc.
  • Freshers can be considered but should have the acumen to serve the requirement.

Job Role
As a Call Center Staff Executive, your duties will entail:

  • Answering calls from Customers and noting their distresses or queries and provide necessary solution to them by connecting them to right resources as per procedure and protocol.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
Job Type : Full Time
Interview Type : Face to Face Interview
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