Customer Care Executive

India Assist Insights Pvt. Ltd
Experience : 0 to 2 Years
Education : 12th Pass (HSE)
Location : Delhi
Per Month: Rs. 15,000 - Rs. 18,000
Job Role : BPO / Customer care (Voice)
Posted on 03 Dec 19
Apply now
Job DescriptionLast Date 03 Jan 20
  • Answering calls from Customers and noting their distresses or queries and provide necessary solution to them by connecting them to right resources as per procedure and protocol.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
  • Building relationships with customers and other team members based on trust and reliability
  • Utilizing software, databases, scripts, and tools appropriately
  • Making sales or recommendations for products or services that may best suit customer’s needs
  • Taking part in training and other learning opportunities to expand knowledge of company and position
  • Adhering to all company policies and procedures
Job Type : Full Time
Interview Type : Face to Face Interview
Similar Jobs
Customer Care Executive
BRIDGE PLACEMENTS
Experience : 0 to 2 Years
Education : BA, BBA/BBM, BCA, BSc
Location : Chennai
Last Date : 07 Jan 20
Customer Care Executive
MAY AVENUE STAFFING SOLUTIONS
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Chennai
Last Date : 07 Jan 20
Customer Care Executive
ATRIA CONVERGENCE TECHNOLOGIES PVT LTD
Experience : 1 to 6 Years
Education : 12th Pass (HSE)
Location : Chennai
Last Date : 07 Jan 20
Customer Care Executive
FASHOR LIFESTYLE PRIVATE LIMITED
Experience : 0 to 2 Years
Education : 12th Pass (HSE)
Location : Chennai
Last Date : 07 Jan 20
SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.