Customer Care Executive

India Assist Insights Pvt Ltd
Experience : 1 to 5 Years
Education : BA, BSc
Location : Delhi
Per Month: Rs. 15,000 - Rs. 18,000
Job Role : BPO / Customer care (Technical)
Posted on 22 Jan 20
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Job DescriptionLast Date 22 Feb 20
  • Answering calls from Customers and noting their distresses or queries and provide necessary solution to them by connecting them to right resources as per procedure and protocol.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
  • Building relationships with customers and other team members based on trust and reliability
Job Type : Full Time
Interview Type : Face to Face Interview
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