Contact businesses and private individuals by telephone to promote products, services and/or charitable causes
Solicit orders for goods and services over the telephone
Explain the product or service to potential customers
Deliver scripted sales pitch to the customer
Adjust scripted sales pitch to meet needs of specific individuals
Provide pricing details
Handle customer questions
Obtain customer information including names and addresses
Record customer details including reaction to the product or service offered
Confirm orders placed with field sales representatives
Obtain contact details of potential customers from sources including telephone directories and purchased lists
Schedule appointments for sales staff to meet prospective customers
Contact customers to follow up on initial interaction
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