Customer Care Executive

D2A Solutions
Experience : 0 to 1 Years
Education : 12th Pass (HSE)
Location : Delhi
Per Month: Rs. 12,000 - Rs. 15,000
Posted on 24 Jan 20
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Job DescriptionLast Date 24 Feb 20

- Required to provide assistance to customers.
- Needs to interact 100% accurate English and should be working primarily in night shift.
- Should be willing to learn and grow within the organization and thus should be willing to spend time.
- Should be able to handle work pressure (multiple chats and compliance/quality along with night shifts).
- To inform the supervisor in advance of shift start in case of any unplanned absenteeism.
- To adhere to the company policies and guidelines (HR policies, Administration guidelines, Work station policy, Leave Policy, Compliance policy etc.)
- Should thrive towards maintaining a healthy schedule adherence (reporting to work and following break policy)
- Maintain a minimum TOS (time on system) as defined or outlined by your campaign.
- Work towards meeting and exceeding the targets provided as per the performance scorecard parameters/KPIs communicated.

Job Type : Full Time
Interview Type : Face to Face Interview
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