Customer Care Executive

Convergys
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Gurgaon
Per Month: Rs. 12,000 - Rs. 20,000
Job Role : BPO / Customer care (Domestic)
Posted on 19 Nov 19
Apply now
Job DescriptionLast Date 19 Dec 19

Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop.

Roles & Responsibilities:

*Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

*Clarify customer requirements; probe for and confirm understanding of requirements or problem.

*Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.

*Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.


Job Type : Full Time
Interview Type : Face to Face Interview
Similar Jobs
Customer Care Executive
SELECTICA INTERNATIONAL
Experience : 0 to 3 Years
Education : BA, BBA/BBM, BCA, BSc
Location : Mumbai
Last Date : 05 Jan 20
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Mumbai
Last Date : 05 Jan 20
Customer Care Executive
WINGS CONSULTANCY
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Mumbai
Last Date : 05 Jan 20
Experience : 0 to 5 Years
Education : 12th Pass (HSE)
Location : Mumbai
Last Date : 05 Jan 20
SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.