Manage the customer database for marketing and support.
Handle customer inbound and outbound calls.
Manage customer support tools and software.
Customer Service via phone, email, and chat.
Maintains composure and patience with customers.
Follow up with customers to further closure process.
Track customer data on daily basis.
Responding promptly to customer inquiries.
Assessing customer needs and challenges.
Maintaining CRM database and sharing status reports to management.
Report to CEO.
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3. Keep visiting the Teamlease.com daily
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4. Watch videos to improve Watch videos
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