Customer Care Executive

Skylark Express Private Limited
Experience : 1 to 3 Years
Education : 12th Pass (HSE)
Location : Gurgaon
Per Month: Rs. 10,000 - Rs. 15,000
Job Role : BPO / Customer care (Domestic)
Posted on 19 Nov 19
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Job DescriptionLast Date 19 Dec 19
  • Answer calls to provide information about products and services, or obtain details of complaints.
  • Maintains and updates customer profiles.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Follows up on customer inquiries and research to assure satisfactory completion.
  • Checking and Confirming order status on pick up and deliveries
Job Type : Full Time
Interview Type : Face to Face Interview
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